Systems Engineer
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I provide support and mentorship to the IT support team, handling integrations, configurations, automations, and security. I configure startup settings and install and set up hardware and peripherals. I manage OSX devices through JAMF, including Jamf Protect and Jamf Secure Cloud DNS, and administer various systems such as Onelogin, Slack, VPN, G-Suite, Office 365, Cisco Meraki, Cisco Secure Client, and Qualys. Additionally, I implement network configurations, manage JIRA, and utilize APIs, Python, and Bash for automation tasks.
Projects:
Skills: OSX Management, Networking, JIRA Administration, Automation (API, Python, Bash), Security
Provided security advice and technical support to McAfee Enterprise Customers EMEA. Managed technical issues, worked on service requests and internal improvement projects, collaborated with product development teams. Troubleshooted software issues, handled virtualization tasks, and utilized JIRA for project management.
Skills: Technical Support, Security Advising, Software Troubleshooting, Virtualization, JIRA
Completed AWS re/Start program focusing on AWS Cloud, Linux administration, MySQL queries, and Python & Bash scripting. Engaged in collaborative group presentations, gaining foundational skills for a career in cloud engineering.
Skills: AWS Cloud, Linux Administration, MySQL, Python & Bash Scripting