Employment History
Systems Engineer Currently Working
ZAVA Online Doctor
Provide support to new starters by applying startup configurations, installing and configuring hardware, peripherals, etc. Managed OSX devices through JAMF, administered various systems including Onelogin, Slack, VPN, G-Suite, Office 365, Cisco Meraki, and Cisco Secure Client. Implemented network configurations, managed JIRA, and utilized API, Python, and Bash for automations.
Skills: OSX Management, Networking, JIRA Administration, Automation (API, Python, Bash)
Technical Support Engineer (German Speaking)
McAfee
Provided security advice and technical support to McAfee Enterprise Customers EMEA. Managed technical issues, worked on service requests and internal improvement projects, collaborated with product development teams. Troubleshooted software issues, handled virtualization tasks, and utilized JIRA for project management.
Skills: Technical Support, Security Advising, Software Troubleshooting, Virtualization, JIRA
Additional Training
AWS re/Start Program
Completed AWS re/Start program focusing on AWS Cloud, Linux administration, MySQL queries, and Python & Bash scripting. Engaged in collaborative group presentations, gaining foundational skills for a career in cloud engineering.
Skills: AWS Cloud, Linux Administration, MySQL, Python & Bash Scripting
Certifications
